Shipping policy

When will my items be shipped?

We request 3-5 business days for shipping.  We ship as soon as possible, but due to COVID, there may be delays.  We are excited to prepare, package, and ship your items!

Shipping times are calculated with business days, which are Monday-Friday, not including holidays.  If you haven’t received your items within 2 weeks of ordering, please contact support@shoplibramoon.com.

Where are my items shipping from?

All items will be shipped from Missouri.

How will my items be shipped?

Items are shipped out by USPS. We do not deliver to P.O. Boxes, so keep that in mind when entering your shipping information.

Do you ship internationally?

Not at this time.

How is the shipping cost calculated for my order?

Shipping costs is calculated based on your selection at checkout.

What if my package is returned to the seller as undeliverable?

Any packages returned to the sellers that are labeled by the shipping carrier as undeliverable will be refunded when returned to the seller. Refunds will be issued to the payment method used for that specific order unless the package is returned after the package is 40 days old. Packages older than 25 days will be refunded as store credit.